Content operations

Template library

Manage approved WhatsApp, email, SMS and voice messages across the journey.

WHATSAPP · Lead capture

New enquiry welcome

Approved

Hi {{customer_name}}, thank you for your interest in {{project_name}}. May I ask your preferred configuration and budget range?

{{customer_name}} {{project_name}} {{owner_name}}
English 1,284 sends Updated 2d ago
WHATSAPP · Site visit

Valencia site visit confirmation

Approved

Your site visit to {{project_name}} is confirmed for {{visit_date}} at {{visit_time}}. {{transport_details}}

{{customer_name}} {{project_name}} {{visit_date}}
English + Hindi 642 sends Updated 2d ago
WHATSAPP · AI follow-up

Follow-up after no response

Approved

Hi {{customer_name}}, I’m following up on your interest in {{project_name}}. Would you like latest availability or a call from our team?

{{customer_name}} {{project_name}} {{owner_name}}
English 489 sends Updated 2d ago
EMAIL · Booking

Document checklist

Approved

Dear {{customer_name}}, here is the document checklist for booking unit {{unit_number}} at {{project_name}}.

{{customer_name}} {{project_name}} {{unit_number}}
English 214 sends Updated 2d ago
WHATSAPP · Payments

Payment due reminder

Draft

Payment milestone {{milestone_name}} of {{amount}} is due on {{due_date}}. Reply HELP for assistance.

{{customer_name}} {{amount}} {{due_date}}
English 188 sends Updated 2d ago
EMAIL · Sales follow-up

Cost sheet & inventory email

Approved

Dear {{customer_name}}, attached are today’s availability, floor plan and detailed cost sheet for {{project_name}}.

{{customer_name}} {{project_name}} {{owner_name}}
English 376 sends Updated 2d ago
EMAIL · Meeting

Meeting confirmation email

Approved

Your meeting with {{owner_name}} is booked for {{meeting_date}}. Use {{meeting_link}} to join online.

{{customer_name}} {{meeting_date}} {{meeting_link}}
English + Marathi 169 sends Updated 2d ago
EMAIL · Booking

Booking congratulations

Approved

Congratulations {{customer_name}}! Unit {{unit_number}} at {{project_name}} is booked. Your receipt and next steps are attached.

{{customer_name}} {{unit_number}} {{project_name}}
English 92 sends Updated 2d ago
SMS · Verification

OTP verification message

Approved

{{otp_code}} is your Surya Developers verification code. It expires in 5 minutes. Never share it with anyone.

{{otp_code}} {{customer_name}} {{expiry_time}}
English 2,412 sends Updated 2d ago
SMS · Follow-up

Callback reminder SMS

Approved

Surya reminder: {{owner_name}} will call you at {{callback_time}} regarding {{project_name}}. Reply 1 to reschedule.

{{owner_name}} {{callback_time}} {{project_name}}
English + Hindi 804 sends Updated 2d ago
SMS · Payments

Payment acknowledgement SMS

Approved

We received {{amount}} for {{project_name}}. Receipt {{receipt_number}} has been emailed to your verified address.

{{amount}} {{project_name}} {{receipt_number}}
English 136 sends Updated 2d ago
VOICE · AI qualification

AI voice welcome script

Approved

Hello {{customer_name}}, I’m Surya’s AI assistant calling about your interest in {{project_name}}. Is now a convenient time?

{{customer_name}} {{project_name}} {{language}}
English + Hindi + Marathi 948 sends Updated 2d ago
VOICE · Site visit

Site visit reminder call

Approved

This is a reminder for your visit to {{project_name}} at {{visit_time}}. Press 1 to confirm or 2 to reschedule.

{{customer_name}} {{project_name}} {{visit_time}}
English + Hindi 311 sends Updated 2d ago
VOICE · Nurture

No-response reactivation call

Review

We have updated inventory matching your earlier preferences. Would you like a short update from a Surya advisor?

{{customer_name}} {{project_name}} {{owner_name}}
English 187 sends Updated 2d ago