SYSTEM
Lead captured from Walk-in
Arjun Deshpande enquired for Surya Sunland I. Campaign, consent and source attribution were saved.
Unified customer journey
Arjun Deshpande
One trusted history for every AI, human and system interaction.
AD
Arjun Deshpande
BookedSUR-2026-0308 · Surya Sunland I
+91 99224 88119
arjun.d@example.com
Pune
Mobile
WhatsApp
Email
94
AI score
97
Lead health
SYSTEM
Duplicate check passed
Mobile, email and normalized name were checked across active, lost and booked records.
SYSTEM
Mobile number verified by OTP
Verified ownership and consent were stored with timestamp and source.
AI
AI qualification summary created
Budget ₹96 L, timeline Booked and project fit were evaluated. Lead score: 94/100.
AI
WhatsApp conversation verified
AI shared Surya Sunland I highlights and preserved the full message context for human handoff.
HUMAN
Unit booking completed
Selected unit was blocked, booking form signed and the customer received a digital acknowledgement.
Booking_Acknowledgement.pdf
SYSTEM
Payment receipt issued
Booking amount reconciled and the next milestone was added to the customer’s payment schedule.